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November 24 2010

The Ten Faces of Innovation

UX Bookclub Portland will be reading this book this month. I'll be interested to hear what they have to say.

September 30 2010

Perfectly flawed

This is the revenge of traditional media. Even the “weaknesses” or the limits of these tools become part of the vocabulary of culture. I’m thinking of such stuff as Marshall guitar amps and black-and-white film – what was once thought most undesirable about these tools became their cherished trademark.

The Marshall guitar amplifier doesn’t just get louder when you turn it up. It distorts the sound to produce a whole range of new harmonics, effectively turning a plucked string instrument into a bowed one. A responsible designer might try to overcome this limitation – probably the engineers at Marshall tried, too. But that sound became the sound of, among others, Jimi Hendrix. That sound is called “electric guitar.” Or think of grainy black-and-white film, or jittery Super 8, or scratches on vinyl. These limitations tell you something about the context of the work, where it sits in time, and by invoking that world they deepen the resonances of the work itself.

Brian Eno wrote about the revenge of the intuitive in 1999, but his point about the apparent flaws in our tools becoming what defines them is still valid today.

Robert Capps, writing 10 years later, reports that some consumers prefer the “percussive sizzle” of MP3s to more high-fidelity formats:

Of course, there are those who appreciate the richer sound of uncompressed files, CDs, or even vinyl records (regarded by some audiophiles as the highest-fi format available). But most of us don’t give it a second thought. In fact, there’s evidence that consumers are simply adapting to the MP3’s thin sound. Jonathan Berger, a professor of music at Stanford University, recently completed a six-year study of his students. Every year he asked new arrivals in his class to listen to the same musical excerpts played in a variety of digital formats—from standard MP3s to high-fidelity uncompressed files—and rate their preferences. Every year, he reports, more and more students preferred the sound of MP3s, particularly for rock music. They’ve grown accustomed to what Berger calls the percussive sizzle—aka distortion—found in compressed music. To them, that’s what music is supposed to sound like.

September 10 2010

September 07 2010

The Designful Company

In an era of fast-moving markets and leap-frogging innovators, companies can no longer merely “unlock” wealth. Today they have to actively “create” wealth, or end up in the fossil layers of business history. As a result, brand-builders have a once-in-a-lifetime opportunity to play a key role in the next management revolution—the rise of the designful company. In his session, Marty will explain why design thinking—in its broadest sense—will become the new best practice, and how you can leverage your unique position as a brand-builder to transform the way business does business in the 21st century. http://2010.dconstruct.org/speakers/marty-neumeier Marty Neumeier began his career as a designer, but soon added writing and strategy to his repertoire, working variously as a designer, copywriter, journalist, magazine publisher and brand consultant. Having developed brand identities for companies such as Apple, Adobe, Kodak and Hewlett-Packard. He has also authored three bestselling books (‘The Brand Gap, ‘Zag’ and ‘The Designful Company’) which discuss how organisations can bridge the gap between business strategy and customer experience.

June 04 2010

September 01 2009

July 21 2009

May 08 2009

March 29 2009

February 13 2009

December 05 2008

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