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Jeff Van Campen's on-line life laid out before you in all its terrible splendor.
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April 01 2011
February 17 2011
Global Service Jam - London - Service design- Eventbrite
RT @GSJ11LON: Go and grab your #GSJ11 #servicedesign ticket TODAY at noon 12 a.m. http://gsj11london.eventbrite.com/February 04 2011
Global Service Jam London
RT @GSJ11LON: interested in #servicedesign #UX #GSJ11 ? tell us about yourself http://www.survs.com/survey/K96ZFUIW5SJanuary 20 2011
GSJ11 London Planning Session #1 - a set on Flickr
RT @GSJ11LON: want to know how a #GSJ11 jam comes together at the backstage? Here is a chance to peep: http://bit.ly/e08hoL #servicedesignDecember 21 2010
design generalist - Publication
Qin Han's PHD Thesis published as book.September 27 2010
July 30 2010
Designing from one end to the other | Mark Boulton
Mark Boulton talks about design a purchase process and how difficult it is to ensure there are Spikes of Joy all the way through.July 29 2010
July 26 2010
Designing Product Service System - home
Nice service design resource. THe wiki has some information on various service design methodologies.The Service Blueprints Overview / 31Volts [service design]
Great collection of examples of Service Blueprints, just in case you're in need of inspiration.May 04 2010
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